Previously inadequate care home now rated good

A care home in Carlton previously assessed as inadequate has been rated good in its latest inspection.

The Care Quality Commission (CQC) found Charnwood Care Home, in Nottinghamshire, had made "significant progress" since it was last inspected in November and gave the home a good rating following an inspection in March.

The care home provides nursing and personal care to older and younger adults as well as people living with both health and dementia-related conditions.

A spokesperson for Charnwood Care Home said they were "delighted" the CQC had recognised the "huge amount" of work undertaken since the last inspection.

According to the CQC, the inspection was carried out as a follow-up after the watchdog previously found incidents of physical harm to residents and inadequate measures to deal with hot weather at the care home.

However, the most recent inspection found the care home, run by Divine Rock Care, is no longer in breach of regulations related to safe care and treatment, safeguarding, consent as well as management and oversight.

The care home says since the previous inspection, it has recruited a new home manager, deputy manager and clinical lead.

The spokesperson for the care home added: "It's exceptionally difficult to move up two ratings at once – having done so speaks volumes about how much we have transformed the home."

According to the inspector's report, staff were "kind and caring" and treated people with "dignity and respect".

Greg Rielly, CQC deputy director of operations in the Midlands, said staff at the care home should be "proud" of the "wide range of improvements" carried out since the last inspection.

Mr Rielly added: "At this inspection, we were pleased to find that Charnwood Care Home had taken on board our feedback from the previous inspection and used this to make improvements to deliver a much better service for residents.

"Leaders had a better oversight and understanding of the service, which meant staff were able to provide more person-centred and safer care."

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