Council struggling to contact 296 mould-hit homes
BBCA council says it is struggling to contact close to 300 people who had previously reported damp and mould in their homes.
Newcastle City Council inherited more than 1,800 reports from management organisation Your Homes Newcastle, which was abolished last July.
Of the 491 outstanding cases it still had last month, the local authority said it had now attempted to contact each of the residents affected.
But "despite numerous attempts" it had failed to make contact with 296 residents with the details it had on file, a spokesperson said.
The council said work was either due to start "imminently" or had already been completed on the homes of the 195 residents it had been able to contact.
For the other 296 properties, it said it was working through its procedures to contact the residents and "get them booked in for repairs as soon as possible".
The authority took control of about 25,000 properties from Your Homes Newcastle last year.
It had pledged to deal with the backlog in damp and mould reports at a rate of 50 homes per week.
The build-up of problems was among the issues cited by the Regulator of Social Housing as it warned of "serious failings" in the city council's housing stock in a judgement earlier this year and ordered the council to make improvements.