'Better support' to help disabled people into work

Pamela Bilalova
BBC News, North East and Cumbria
BBC Volunteers Ellie and Jock standing next to Jo Gordon behind the till at the Willow Tree Coffee and Kitchen. Pastries and sandwiches are displayed on the counter in front of them. They are all wearing white aprons. Ellie has straight blonde hair tied in a ponytail. Jack is wearing a black cap and has moustache. Jo has short, straight grey hair and she is wearing round glasses and a red beanie.BBC
Jo Gordon (right) says the cafe's inclusivity should be the norm

The founder of a community cafe which helps people with disabilities into work has called for better government support to allow more employers to do the same.

More than 85% of team members at The Willow Tree Coffee and Kitchen in Ashbrooke, Sunderland, have a disability, while over half deal with mental health issues or are neurodivergent.

Founder Jo Gordon said what the cafe offered should be "the norm" but employers needed more to help disadvantaged people into the workplace.

The Department for Work and Pensions (DWP) said it was going to introduce proposals in the spring for reforming the health and disability benefits system "to genuinely support disabled people into work".

"We're committed to delivering opportunities for all - including disabled people who want to work but have been denied the support they need," a spokesperson said.

'Financial help needed'

The Willow Tree Coffee and Kitchen was set up as part of a community interest company helping people who face barriers into work.

The project also offers pizza-making apprenticeships, aiming to keep trainees in the business or connect them with other partner organisations.

Ms Gordon said there currently was a waiting list both for volunteering and paid opportunities.

"To me, what we're offering here, it should just be the norm," she said.

"It should just be a standard part of society."

But she added that was not happening and more support was needed for employers to "financially be able to help someone into the workplace".

Katrina Brown and Jo Gordon sitting nest to each other and smiling at the camera. Katrina's blonde straight hair is tied at the back. She is wearing a light grey sweatshirt.
Jo Gordon (right) and Katrina Brown opened the cafe in Ashbrooke Sports Centre in November

"What can happen is you have a member of staff who, for whatever reason, has got some barriers but when that member of staff is unable to come into work the employer needs to be able to get some sort of help and support instead of being financially worse off," Ms Gordon said.

People with physical or mental health condition or disability can apply for support through the government's Access to Work Scheme, which offers grants to help pay for things like specialist equipment.

But Ms Gordon said the waiting list was over a year and people needing support could not wait that long.

A spokesperson for the DWP said it had brought in extra staff to process claims and it was making online applications easier.

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