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Greater Anglia passengers face delays over broken track

Getty Images Commuters at London Liverpool Street StationGetty Images
A "major" track fault at London Liverpool Street station is causing a number of cancellations

A faulty track at London Liverpool Street station which led to rush-hour cancellations for rail commuters will take months to fix permanently.

The damaged track has meant trains were unable to access some platforms, Network Rail said, causing disruption.

Services from Norfolk, Suffolk and Essex are affected.

A replacement "bespoke" piece of track allowing trains to cross tracks is being manufactured in France but will not be ready until October.

Network Rail said the part had been ordered in January but was not due to be delivered until October.

The rail operator has asked for delivery to be speeded up. It has also apologised to travellers.

It said passengers should expect the "service alterations to last a few days more while a temporary track piece is fitted".

Ipswich railway station
Commuters from Ipswich station to London are among those facing journey changes

Greater Anglia cancelled five services on Monday morning and 12 are terminating at Colchester, Shenfield or Stratford.

Afternoon and evening commuters face similar woes, with five services from London cancelled and nine starting at other stations.

Three afternoon and evening services to the capital have been cancelled and 10 will terminate at other stations.

Jonathan Denby from Greater Anglia said the points fault was "significant" and the company did not know whether there would be a "further knock-on effect".

Extra staff had been put at Colchester and Chelmsford stations to assist passengers with their onward journeys, he said.

Passengers have taken to social media to make their feelings known about the disruption.

DM said on Twitter: "So much of an emergency that this was known yesterday and nothing done. Known this morning and still no one on site!"

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Terry Bragg suggested trains start at Stratford to avoid the faulty track issue at Liverpool Street:

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Meanwhile GA were replying to the many Tweets from commuters asking for advice:

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